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Frequently asked questions
We deliver a mix of on-site and online training, including:
• First Aid and Mental Health First Aid courses delivered at your workplace
• Online qualifications such as the Award in Education and Training (AET) and Certificate in Assessing Vocational Achievement (CAVA)
If you’re unsure which course is right for you or your team, just get in touch and we’ll help you decide.
We deliver training at your workplace or chosen venue. We’ve taught in offices, cabins, workshops, warehouses, building yards and sheds.
As long as there’s power, a clean wall for projection (or space for a projection screen), and enough space for practical activities, we can usually make it work.
Unsure if your space is suitable? Just send us a message, we'll be happy to advise.
Yes, within reason!
We’ve delivered training in cabins, sheds, site offices, workshops, warehouses and building yards.
All we need is:
• Access to power
• A clean wall or surface for the projector
• Enough space to safely carry out practical activities
• A floor area that’s reasonably clean and safe
Again, if you’re unsure whether your space is suitable, just ask, we’re happy to advise.
No. A dedicated training room can be helpful, but it’s not essential. We’re used to adapting training to real-world work environments.
We supply everything needed for the course, including:
• Projector and teaching materials
• First aid manikins and equipment
• Course handouts and assessment materials
You don’t need to provide anything beyond the space.
Very practical. Depending on the course, our on-site courses include hands-on scenarios and realistic discussions, designed to build confidence, not just meet assessment criteria.
Yes. We also deliver online training courses, including the Award in Education and Training (AET) and Certificate in Assessing Vocational Achievement (CAVA) - everything you need to start your journey as a trainer!
These courses are flexible, supportive, and led by real people, not automated systems.
Once you enrol and pay:
• Your first assignment is sent directly to you
• All communication takes place via email
• You receive ongoing guidance and feedback throughout the course
You work through the course at your own pace, within agreed timeframes.
Yes, always. There are real humans at the other end of the email, ready to help.
Yes. We’re neurodivergent and dyslexic ourselves, and we’re happy to offer extra support if it helps you succeed.
For on-site training, contact us to discuss:
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• Course type
• Number of learners
• Location
• Preferred dates
For online courses, enrollment is completed online and your course will begin as soon as you recieve your first assignment.
Your privacy is our priority. Please read our Privacy Policy to understand how we safeguard your data.
If you have any questions or need more information, click here to send us a message. We’re here to help!
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