Question 1

What training do you offer?

Accepted Answer

We deliver a mix of on-site and online training, including:

First Aid and Mental Health First Aid courses delivered at your workplace

Online qualifications such as the Award in Education and Training (AET) and Certificate in Assessing Vocational Achievement (CAVA)

If you’re unsure which course is right for you or your team, just get in touch and we’ll help you decide.

Question 2

Where do you deliver on-site training?

Accepted Answer

We deliver training at your workplace or chosen venue. We’ve taught in offices, cabins, workshops, warehouses, building yards and sheds.

As long as there’s power, a clean wall for projection (or space for a projection screen), and enough space for practical activities, we can usually make it work.

Unsure if your space is suitable? Just send us a message, we'll be happy to advise.

Question 3

Can you really teach anywhere?

Accepted Answer

Yes, within reason!

We’ve delivered training in cabins, sheds, site offices, workshops, warehouses and building yards.

All we need is:

Access to power
A clean wall or surface for the projector
Enough space to safely carry out practical activities
A floor area that’s reasonably clean and safe

Again, if you’re unsure whether your space is suitable, just ask, we’re happy to advise.

Question 4

Do we need a dedicated training room?

Accepted Answer

No. A dedicated training room can be helpful, but it’s not essential. We’re used to adapting training to real-world work environments.

Question 5

What equipment do you provide?

Accepted Answer

We supply everything needed for the course, including:

Projector and teaching materials
First aid manikins and equipment
Course handouts and assessment materials

You don’t need to provide anything beyond the space.

Question 6

How practical are your courses?

Accepted Answer

Very practical. Depending on the course, our on-site courses include hands-on scenarios and realistic discussions, designed to build confidence, not just meet assessment criteria.

Question 7

Do you offer online training courses?

Accepted Answer

Yes. We also deliver online training courses, including the Award in Education and Training (AET) and Certificate in Assessing Vocational Achievement (CAVA) - everything you need to start your journey as a trainer!

These courses are flexible, supportive, and led by real people, not automated systems.

Question 8

How do the online courses work?

Accepted Answer

Once you enrol and pay:

Your first assignment is sent directly to you
All communication takes place via email
You receive ongoing guidance and feedback throughout the course

You work through the course at your own pace, within agreed timeframes.

Question 9

Will I be dealing with real people?

Accepted Answer

Yes, always. There are real humans at the other end of the email, ready to help.

Question 10

Are your courses neurodivergent and dyslexia friendly?

Accepted Answer

Yes. We’re neurodivergent and dyslexic ourselves, and we’re happy to offer extra support if it helps you succeed.

Question 11

How do I book or enrol?

Accepted Answer

For on-site training, contact us to discuss:
'
Course type
Number of learners
Location
Preferred dates

For online courses, enrollment is completed online and your course will begin as soon as you recieve your first assignment.

Question 12

How is my personal information protected?

Accepted Answer

Your privacy is our priority. Please read our Privacy Policy to understand how we safeguard your data.

Question 13

How can I get in touch with Redfearn Training?

Accepted Answer

If you have any questions or need more information, click here to send us a message. We’re here to help!

Frequently asked questions